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How pkr65 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data protectionJazzCash, Easypaisa, Raast payment privacyCookie and device data clarityYour right to access or delete data
pkr65 How pkr65 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at pkr65 is built around practical controls, not just policy statements. SSL encryption covers every page session and every API call between your device and our servers. Payment data from JazzCash, Easypaisa and Raast flows through reference tokens — not raw credentials — so even internal staff cannot read your wallet details. Here is what that looks like in practice across four key areas.

Cookies and Device Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the consent banner or your browser settings.

Account Security

Each login triggers an OTP to your registered mobile number. If the OTP is not confirmed, access is blocked — this applies whether you are on Android, iOS or a desktop browser.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. Closed accounts are anonymised after the mandatory retention window passes.

Third-Party Sharing

We share data only with payment processors handling JazzCash, Easypaisa or Raast transactions, and with regulatory bodies where local law requires disclosure. We do not sell your data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or have your account information removed, our support team handles privacy requests directly. Use any of the contact paths below to get a response from us — include your registered mobile number or email so we can locate your account quickly.

Email Support Send your privacy request to our support email. Include your registered mobile number so we can match your account and respond without delay.
Live Chat Open the live chat widget in your account dashboard. Privacy queries are handled by the same team that manages account and wallet issues.
Account Settings Some preferences — like marketing opt-outs and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy on pkr65

These are the privacy questions we hear most from account holders in Pakistan. If your question is not covered here, reach us through live chat or email with your registered mobile number ready.

We collect your name, email address, mobile number and your chosen payment method — JazzCash, Easypaisa, Raast, debit card or bank transfer. We also log your device type and IP address for security purposes.

No. When you pay via JazzCash or Easypaisa, we receive only a transaction reference number from the payment rail. Your PIN and wallet credentials are never visible to us or stored on our systems.

Send a data access request to our support email or raise it through live chat. Include your registered mobile number so we can locate your account and respond within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove your personal data after completing any mandatory retention period required by applicable regulations, then confirm the deletion to you.

We use session cookies to maintain your login and analytics cookies to see which parts of the lobby get the most use. You can adjust cookie preferences from the consent banner or your browser settings at any time.

We share data only where necessary — with the payment processors that handle JazzCash, Easypaisa and Raast transactions, and with regulatory authorities where local law requires it. We do not sell or trade your personal data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.